Right of revocation

Instructions on the right of revocation

Right of revocation

You are entitled to revoke this contract within fourteen days without stating any reasons.

The deadline for revocation is fourteen days from the day on which you or a third party named by you, which is not the carrier, have or has taken possession of the last goods.

In order to exercise your right of revocation you must inform us (Friedr. Dick GmbH & Co. KG, DICK FAN Shop, Esslinger Straße 4-10, 73779 Deizisau, fax: +49 7153 817-219, telephone: +49 7153 817-0, e-mail: fanshop@dick.de) of your decision to revoke this contract by means of a clear declaration (e.g. a letter sent by post, fax or e-mail). You may use the enclosed sample revocation form for this purpose, which is however not stipulated.

In order to safeguard the deadline for revocation it is sufficient if you send the notification about the exercising of the right of revocation before the expiry of the deadline for revocation.

Consequences of revocation:

If you revoke this contract we have to repay you all payments, which we have received from you, including the delivery costs (with the exception of the additional costs, which ensue from the fact that you have chosen a different type of delivery than the most reasonably-priced standard delivery offered by us), immediately and by no later than within fourteen days from the day upon which the notification about your revocation of this contract has been received by us. For this repayment we will use the same means of payment, which you used with the original transaction unless explicitly otherwise agreed with you; in no way will you be charged any fees due to this repayment. We can refuse the repayment until the goods have been returned to us or until you have provided proof that you have returned the goods, depending on which is the earlier time.

You have to send the goods back or hand these over to us immediately and in any case by no later than within fourteen days from the day, upon which you inform us about the revocation of this contract. The deadline shall have been safeguarded if you send the goods before the expiry of the deadline of fourteen days. You will bear the direct costs for returning the goods. Please return the filled RETURN FORM with the goods. The failure to complete the form in full shall have no negative implications on your consumer rights, may however make the processing more difficult.

You must only pay for a possible loss of value of the goods if this loss of value is a result of a handling of the goods that is not necessary for the inspection of the condition, properties and method of functioning of the goods.

End of the instructions on the right of revocation

(2)     The right of revocation shall among others not exist according to Section 312g BGB 

(a)     with the delivery of goods, which have not been pre-fabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly customised to the personal needs and

(b)     with the delivery of sealed goods, which for reasons of the protection of the health or hygiene are not suitable for return if their seal was removed after the delivery.

(3)     Please complete the return form enclosed with the shipment in order to return the goods. The details entered on this form are voluntary. The right of revocation shall remain unaffected hereby.